Things to know about Cabo and frequently asked Questions

Airport Transfer Information

Inclusions: * A/C Private transfers nonstop to your resort
* Toll free number in case that you need it during your travel, 
* No Timeshare invitations, 
* Completely private First Class Service,
* Cold water on every ride, 
* Baby seats (when previously required),
* We will make alternative arrangements for you if your flight is delayed using the most effective solution for you
* We will do our best to meet your requests
* Excellent telephone service for all bookings and customer enquires
* Phones answered promptly and efficiently
* Happy, clear, professional voices

The number of stops and the duration of the ride depend on the location of your resort and the number of people sharing the car with you; we cannot offer you or advertise an specific number.

Yes! When booking private transfer, you have the option of pre-arranging a stop on the way to your hotel, this service may has a cost that varies depending on the time and date of your arrival, and also, this service has to be reserved prior to your arrival with one of our agents.

If your resort or house is not listed, please contact one of our customer service agents, since some of our services offered online like shuttle transfers, do not apply when staying in specific areas, we suggest you to call and ask for further information +1-877-401-1796 or Chat with us.

If you have a larger group, please contact us at info@insideloscabos.com, we will be able to help you with the logistics of your group, give you a personalized quote and further assist you.

Yes! When booking a private service, you can reach to one of our agents for special requests, we can help you with any type of beverage or miscellaneous for the ride, wine, beer, flowers, special welcome sign for specific celebrations, etc. We want to help you make your airport transfer the best start to your vacations!

On your confirmation transportation voucher you received in your email, please locate on “DEPARTURE INFORMATION” the field “Pickup time”, this time has been carefully schedule taking in consideration traffic and your departure time, you will be at the airport 2 hours prior to your departure, as major airlines highly suggest, if you want to change this time, please call +1-877-401-1796 or Chat with us.

Airport Information

We do not have representatives inside the terminal, on the way out from the building, you might find yourself being approached by numerous people claiming to be your transportation representative inside the terminal, this is all a time share catch! We kindly ask you to avoid stopping with anyone inside the terminal, remember that your driver is waiting for you outside with the sign you received in your confirmation!

Terminal 1: Domestic Flights


Terminal 2: International Flights:

Alaska Airlines
American Airlines
Frontier Airlines
Delta Airlines
Delta Connection
Frontier Airlines
Southwest Airlines
Spirit Airlines
Sunwing Airlines
Virgin America
Air Canada
Air Transit
Sun Country Airlines
United Airlines
Xtra Airlines

Shuttle service was designed for travelers who want to experience the best service at the lowest cost by sharing the transportation with other travelers arriving at similar time than you, by similar time, we mean not particularly on the same flight, this means we have to wait for other travelers to go through customs and come meet us outside, this can be anywhere from 20 to 40 minutes, there is not an exact time frame.

Unfortunately, Los Cabos has some restrictions when it comes to last minute services due to Taxi union regulations, if you get to SJD airport without a previous reservation, we are forced to deny you the service, your only option is to take a local taxi.

About the Reservation process

All Inside Los Cabos team is bilingual and extremely familiar with Los Cabos area, we are always eager to help with your questions and help you have the best Cabo experience!

You can book up until 24hrs prior to your arrival or to the service you require.

If you are in need of only departure, you can book directly to our toll free +1-877-401-1796 or by Chat.

We accept payments in advance priority to your arrival, you can pay online with major debit or credit cards, or our agents will send you a payment request to your email, all payments are processed through paypal.

You can now take “transportation” off your to do list! A confirmation voucher will be sent to your email, confirmations are not automatically generated by the system, we personally fill up every clients information, so even though your confirmation might take a little while to be sent, be sure your information is in the system and you will receive your voucher shortly!

When asking for your flight information, we make sure to get every detail of it, airline and flight number as well as the scheduled time, our traffic department monitors flights and weather related issues live, to make sure you do not have to worry if your flight is delayed, your driver will be there once you get to SJD airport! 
If your itinerary however implies a change on airline or flight number, we please ask you to call our toll free number +1-877-401-1796 and inform one of our agents, if calling is not an available option, please email us to reservations@insideloscabos.com; reaching out is simple and your ride is secure once you send your information with the most anticipation possible.

Agents are available on +1-877-401-1796 from 8:00am to 6:00pm MST – Monday to Sunday.

About Cabo area

Cabo San Lucas is the largest town in the municipality of Los Cabos. San Jose del Cabo is the next largest town in Los Cabos. Los Cabos also includes tiny towns, the coast, the hills, & the mountains, all of it.
The towns of Cabo San Lucas and San Jose del Cabo are about 33 km (20 miles) apart. The Transpeninsular Highway or Highway 1; is marked in kilometers from downtown Cabo at km 0.

SJD Airport is located in San Jose del Cabo, but the resorts and tourist scene part of town is located at 12 km (8 miles) from the airport, driving through town on highway 1, it is about 25-35 minutes depending on traffic; there is a toll road from the airport going directly to San Jose del Cabo tourist corridor, taking this option, the drive takes 15 minutes approximately; The rate for the PRIVATE airport transfer includes the cost of the toll road!

SJD Airport is located in San Jose del Cabo, Cabo San Lucas Downtown is located at 50 km (80 miles) from the airport, driving through San Jose del Cabo on highway 1, it is about 50-60 minutes depending on traffic; there is a toll road from the airport going directly to San Jose del Cabo tourist corridor, taking this option, the drive takes 35 minutes approximately; The rate for the PRIVATE airport transfer includes the cost of the toll road!

Transportation is very different depending on the Los Cabos area that your hotel is located; If you went for the convenience of staying in Cabo San Lucas downtown area, you might find must of the attractions in town to be walking distance from your hotel, places like Puerto Paraiso mall, Medano Beach and a lot of very popular restaurants are located in an area not bigger than 10 blocks square. 
If your hotel happens to be anywhere in the corridor area, your options for going to either San Jose or Cabo San Lucas are public transportation (Ruta del Desierto bus), the local taxi’s or if you are a “plan in advance” type of traveler, you can always check out our private transfer options with one of our agents, they will make recommendations on restaurants and things to do, as well as help you pre-arrange your transportation needs, for more information call +1-877.401.1789 or go to the live chat in this page! 
If you decided on the beautiful and calmer town of San Jose del Cabo, you will enjoy the walks through its little main plaza and the souvenir shopping, main square it’s only about a mile away from most of the resorts, but if you need to go to any Restaurant or activity on the tourist corridor or even Cabo San Lucas, your best option is to make arrangements in advance, having your private chauffer picking you up at your convenience and not stressing about finding a Taxi after your activities; Feel free to check our recommendations in the “Dinning” and “Activities” section, feel free to call one of our agents, they will be more than glad to help you plan your perfect vacations!

Yes! Besides airport transfers, we offer a range of additional services such as guided tours, dinner and activities transfers, hourly rent, shopping tours and more!

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