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Privacy Policy

Thank you for visiting our website. Our privacy policy states how will your personal information be used. Please read this document before using our site or sending us any personal information. By using this site and our services, you accept the practices described in our privacy policy. Should these practices be changed, all changes will be posted on our website. Please feel free to visit this section when you browse our site to keep updated on how the information you provide will be treated.

Collection of Information

We collect personally identifiable information such as names, email addresses and phone numbers, when our visitors voluntarily submit it. This information is used solely to fulfill your requests, and will not be shared with third parties, or included in any mailing lists. You may receive emails or calls from our company, only as follow ups to your inquiries and hired services, or regarding customer service satisfaction surveys.

Cookies

This site may use cookies. A cookie is a file containing an identifier that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser request a page from the server. This is useful to improve a visitor's experience in our website. Your personal information cannot be collected through cookies; nevertheless, cookies may be tied to any previously provided information.

Credit/Debit Card Information

All our website financial transactions are handled through our payment services provider, PayPal. You can review their privacy policy at https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

All payments are made directly on their website and we do not keep track of have access to your PayPal account or your credit or debit card information.

Distribution of Information

Your information is safe with us and may only be shared with governmental agencies or companies assisting us in fraud prevention or investigation, and only under the following circumstances:

  • Information is required by law
  • Information is necessary to prevent and protect against fraud or unauthorized transactions.
  • Information is essential to investigate a fraud which has already taken place Under no other circumstance will your information be provided to third parties.

Cancellation and Refund Policy

Thank you for taking the time to read our cancellation policies. In case you need to cancel your transportation, you are entitled to receive a full refund of the amount you originally paid, as long as the cancellation abides by the following policy.

Cancellations & Refund:

  • It will be refunded at 100% at least 36 hours prior to your arrival in Cabo by email.
  • After this time, we will proceed to cancel your service, but it will not be possible to refund any amount.
  • Cancellation requests must be sent to our general email info@insideloscabos.com
  • Cancellations placed after your Cabo arrival will not be eligible for refunds.
  • Under no other circumstances than the previously stated, will refunds be made.
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